New Berlin's Independent Insurance Agency — Right Here in Your Community
We're not a call center or a national 800 number. We're your neighbors at 16735 W Greenfield Ave, and we've been helping New Berlin families and businesses get properly covered for over two decades.
Coverage for Every Part of Your Life in New Berlin
Whether you're running a business on Greenfield Ave, raising a family in a New Berlin neighborhood, or planning for the future, we have coverage built for where you are right now. As an independent agency, we shop across multiple carriers to find the right fit — not just the most convenient option for us.
Our coverage areas include:
- Commercial insurance for contractors, tradespeople, retailers, salons, auto shops, and more
- Business Owner's Policies, general liability, workers' comp, commercial auto, and cyber liability
- Home, auto, and umbrella insurance for families and individuals
- Term and whole life insurance for personal protection and long-term planning
A Local Office That Actually Picks Up
When you need a certificate of insurance by end of day or have a question about your home policy after a storm, you shouldn't have to wait until Monday morning. We turn around requests within 12 hours — including weekends — because that's what real local service looks like.
Our office at 16735 W Greenfield Ave is open Monday through Thursday. Fridays we're available by phone or appointment. You can always reach us at office@nexgenrs.com, and both Jonathan and David receive every message directly.
James Pacha
"I had the pleasure of working with Ms. Michelle Apilado for my insurance needs, and I cannot recommend her highly enough. Michelle is incredibly approachable and made the entire process easy to understand. What truly sets her apart is her availability—she is always willing to answer my questions, no matter how big or small, and she does so promptly. It’s clear that she cares about her clients and go the extra mile to ensure they feel confident and well-informed. I’m grateful to have an agent I can trust and rely on. If you’re looking for someone dependable and knowledgeable, Michelle is one of the best!What really impressed me was her responsiveness and genuine care—she always follows up promptly and makes sure I feel confident and comfortable with my decisions. It’s clear that she truly puts her clients first.
CF Alliance offers competitive rates, reliable coverage, and outstanding customer service. Knowing that I have both a trusted agent and a solid company behind me gives me great peace of mind.
I highly recommend Jackie Fung and CF Alliance Insurance Services to anyone looking for dependable insurance with personal, top-notch service!"
Eleine
"We had a great experience working with CF Alliance Insurance for both our home and auto insurance needs. From the very beginning, they were knowledgeable, responsive, and genuinely interested in helping us find the best coverage at a reasonable rate.
They took the time to explain all ouroptions clearly and answered every question with patience and professionalism. I especially appreciated how smooth and stress-free the entire process was—from quoting to finalizing the policies.
It’s reassuring to know to have an agent who truly cares about protecting our family and property. We highly recommend John Cabrera to anyone looking for reliable, personalized insurance service."
Phillip
"Excellent service. Other brokers couldn't get coverage for our "high risk" roller skating business, but CF Alliance came through for us"
Roland Fong
"I have been with CF Alliance since 2021. My servicing agent is Jackie Fung. Of all the insurance agents/brokers I have dealt with over the years, Jackie is by far the most proactive, knowledgeable and helpful. She is patient and would go to great lengths to help you understand your insurance coverage/constraints despite her busy schedule. In a heartbeat, I would recommend her to anyone who is in need of a passionate and compassionate insurance professional.
PS - Although we share a similar last name, we are not related in any way."
Yi Yang
"I trust Jackie deeply and would highly recommend her service! Ms. Jackie Fung was the insurance agent for my first car in the U.S., and I've been using her services on and off for about 7-8 years. In this fast-paced, consumer-driven era, she's always been very patient and respectful, providing genuine help, openly sharing information with me, and taking the time to understand my situation to help me choose the best insurance policy."
Gemma Balbuena
"I have been with CF Alliance since 2006. They have excellent services. Most especially Michelle Apilado. She is always there helping me to find reasonable amounts for car and home insurances. She is very deligent, accommodating and easy to deal with. She acts very quickly in finding cheaper car insurance premium. Overall, I will highly recommend CF Alliance to my friends and relatives."
Yi Yang
"I trust Jackie deeply and would highly recommend her service! Ms. Jackie Fung was the insurance agent for my first car in the U.S., and I've been using her services on and off for about 7-8 years. In this fast-paced, consumer-driven era, she's always been very patient and respectful, providing genuine help, openly sharing information with me, and taking the time to understand my situation to help me choose the best insurance policy."
James Pacha
"I had the pleasure of working with Ms. Michelle Apilado for my insurance needs, and I cannot recommend her highly enough. Michelle is incredibly approachable and made the entire process easy to understand. What truly sets her apart is her availability—she is always willing to answer my questions, no matter how big or small, and she does so promptly. It’s clear that she cares about her clients and go the extra mile to ensure they feel confident and well-informed. I’m grateful to have an agent I can trust and rely on. If you’re looking for someone dependable and knowledgeable, Michelle is one of the best!"
Max Cheng (Max A. Cheng)
"I cannot stress this enough, but Jackie is the best. She's personable and she's knowledgable. She is always available when you need to speak to her. Over the year, I've gotten to know her and I can truly attest to her professionalism and dedication to her job. She really cares about all of her clients!"
Ruoyun Li
"CF Alliance always gives us very professional commercial insurance plans, and we often receive very heartwarming tips of protecting properly the properties in different seasons. Especially after our products were stolen, they reported the loss for us in a timely manner and we received compensation finally. Like and Recommendation."
Loveunder
"Michelle has been helping me for years now & I couldn’t be happier! She made the insurance process a breeze. Friendly, knowledgeable, honest , always patient & ready to tackle all my questions.& concerns. She went up & above to help us. Highly recommended!"
Serving New Berlin and All of Waukesha County
Our office is headquartered in New Berlin, and we serve clients across Waukesha County and throughout Wisconsin. If you're in Waukesha, Brookfield, or Milwaukee, we cover those markets too.
We also serve clients in Waukesha, Brookfield, and Milwaukee.
Frequently Asked Questions About Our New Berlin Office
Where is NexGen Risk Solutions located in New Berlin?
Our office is at 16735 W Greenfield Ave, New Berlin, WI. We're open Monday through Thursday in office, and available by phone or appointment on Fridays.What types of insurance do you offer in New Berlin?
We offer commercial insurance for businesses and tradespeople, personal insurance including home and auto, umbrella policies, and life insurance. As an independent agency, we place coverage across multiple carriers to find the right fit for your situation.How quickly can I get a certificate of insurance or a response to a coverage question?
We turn around requests within 12 hours, including weekends. Reach us at office@nexgenrs.com and both Jonathan and David receive your message directly.What makes NexGen different from a national insurance carrier or online quote site?
We're an independent local agency with 21 years of experience and a physical office in New Berlin. We prioritize coverage quality over finding the cheapest number, and we're available when you need us — not just during standard business hours.Do you serve businesses and contractors in the New Berlin area?
Yes. We work with contractors, tradespeople, retailers, salons, auto repair shops, and other small businesses throughout New Berlin and Waukesha County. We understand the coverage requirements local businesses face and can turn around documentation quickly.
NexGen Risk Solutions is an independent insurance agency headquartered in New Berlin, WI, with 21 years of combined industry experience. We serve individuals, families, and businesses across Wisconsin with a focus on coverage quality, responsive local service, and long-term relationships. Visit us at 16735 W Greenfield Ave or learn more about our team on our about page.